Well, there hasn't been a new post for the past couple weeks. I haven't been doing any real "doggy" crafts lately. Though, I have been sewing up a couple dresses for myself.
Instead, this will be a "Kudos" to Kyjen and Outward Hound. They have the most awesome customer service staff and are an excellent company to work with.
A little less than a year ago, I bought Quest a backpack for him to wear while we go camping and hiking. We loved not having to carry everything and he loved having a job to focus on while hiking.
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| Baby Quest on his first camping trip |
We all had a great time! We climbed some rocks and made it to the top of the mountain. Quest was only about 8 months old at the time, so he was pretty tired once we reached the top.
Back to why Kyjen and Outward Hound are so awesome. We went on another camping trip, day hikes, and maybe the farmer's market a couple times, when the seams on his awesome pack began to unravel. This didn't seem normal after less than a year of moderate use, so I contacted the company directly and gave them the information. Even though our backpack was well past the 30 day guarantee, they agreed that the pack shouldn't be unraveling. They sent us a free replacement backpack, with free shipping, and it arrived in about a week. We have our next camping trip scheduled for next weekend, so we couldn't be happier. Thanks Kyjen and Outward Hound!
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| Quest taking the new backpack on a test run |
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